Press

An accordion boot for kids – by Marc Tison, La Presse

These cute and ingenious boots for kids are designed by a local company in Montreal, made in the United States, and sold in Asia. Turning the world upside-down? That was…

Velcro® Brand’s Amazing Connections™ with Butler

We partnered up with the Velcro Brand® to develop a custom solution that's now part of every Butler boot.   "VELCRO® Brand products are a staple in many childhood memories -…

The Butler did it – Greg Dutter, Footwear Plus

REMEMBER OVERSHOES, A.K.A. galoshes, of yesteryear? They were heavy, cumbersome and not that reliable in terms of being waterproof or warm. In some instances, one had to wrap shoes in…

North America, we’ve got you covered!

From coast to coast, we’ll ship your Butlers for free in both the USA and Canada.

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SHIPPING POLICY

FREE SHIPPING: All orders come with free shipping to customers in the USA and Canada. Butler covers it – it’s that simple. Expect from 3 to 7 business days for delivery.

WARRANTY POLICY

LIFETIME WARRANTY: Butler boots are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, even after extended use, we will replace the product with the same style, color, and size. This warranty does not cover damage caused by an accident or normal wear and tear.

Please email Butler at smile@thebutlerbrand.com including:

  • a copy of the original receipt
  • a picture of the boot
  • a brief description of the defect

We will get right back to you.

RETURNS POLICY

RETURNS: Nothing takes care of you like a Butler! If you are not completely satisfied with your Butler boots, you can return them for a full refund.

Please return:

  • within 30 days of receipt
    unworn and in the original packaging
  • enclosed in another box, as to preserve the original packaging
  • with a copy of your original receipt
  • to the following address:

Butler Inc
5890 Monkland Avenue, Unit 406
Montreal, Quebec, Canada
H4A 1G2

Your refund:

  • will be issued at the purchase price and applied to the original credit card.
  • will be confirmed to you via email when your credit card has been refunded.
  • Expect 5 business days from the date we receive your Butlers’ for the credit to be applied.

EXCHANGE POLICY

EXCHANGES: Butler has found it simpler for everyone to first initiate a return for a full refund… This way you can place a new Butler order for any style/color/size that you want, and at any time that you want.

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